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THE SYSTEM
The system between the phone ringing and a job on the board.
Flux catches the call, answers first, finds out if it's a real job, and puts the estimate on the calendar. You'll know which calls came from where.
AI can answer, text back, and ask if it's a real job. It does not replace your crew, your pricing, or your yes.
- System installations are scoped after a Revenue Leak Audit.
- Built for companies where one qualified booking carries meaningful value.
- Not designed for brochure-site projects.
Capture → Respond → Book — one measured path from inquiry to booked estimate, inspection, or dispatch.
CAPTURE → RESPOND → BOOK
Three stations. Each one has a test.
Every module names what Flux controls, how it is accepted, and what stays on your side of the line.
- 01
Capture
Get the call, the form, and where it came from onto one board.
- Conversion pages. Click-to-call, short forms, and the correct booked-event request in the first viewport.
- Click-to-call, forms, chat, and source capture. Inquiry channels write into the designated system with source fields intact.
- Local discovery paths where relevant. Google Business Profile, service-area language, and local landing paths match real dispatch.
Accepted whenA mobile visitor can start a call or submit the approved form without hunting. - 02
Respond
Answer first. Find out if it's a real job. Send it to the right person before they call the next shop.
- Every missed call gets a text. Logged text-back or recovery when a call is missed, after hours, or during surge.
- Response workflows. Answering-first acknowledgement and the first human or system reply.
- Questions that find out if it's a real job. The fields required to decide estimate, inspection, dispatch, or consultation.
- Routing and escalation rules. Owners, queues, calendars, and after-hours exceptions.
Accepted whenApproved call and missed-call rules trigger correctly in the test scenarios. - 03
Book
Put the estimate or inspection on the calendar. Follow it. See which calls turned into jobs.
- CRM stages and ownership. A visible pipeline for the job you get paid for (estimate, inspection, service call).
- Estimate, quote, appointment, or inspection follow-up. Sequences for unworked estimates, long-cycle quotes, and no-shows.
- Attribution, reporting, documentation, and acceptance testing. Source and status fields, operating docs, and a signed acceptance checklist.
Accepted whenThe job you get paid for can be recorded in the CRM.
CONFIGURATIONS
One system. Configured for the job your shop gets paid for.
The booked event changes by trade — inspection, dispatch, site visit, consultation. How a call becomes a job stays the same.
BOOKED EVENT · INSPECTION OR ESTIMATE
Roofing
Storm inquiries and long insurance-cycle estimates lose momentum.
See the roofing configurationBOOKED EVENT · DISPATCH OR REPLACEMENT ESTIMATE
HVAC
After-hours calls go unanswered while customers keep calling.
See the hvac configurationBOOKED EVENT · EMERGENCY DISPATCH OR HIGH-VALUE QUOTE
Plumbing
The second callback often loses the emergency.
See the plumbing configurationBOOKED EVENT · EMERGENCY INSPECTION OR LOSS INTAKE
Restoration
Urgent first-notice calls stall before the right person responds.
See the restoration configurationBOOKED EVENT · INITIAL SERVICE OR RECURRING PLAN ENROLLMENT
Pest Control
One-time opportunities are not consistently moved into recurring revenue.
See the pest control configurationBOOKED EVENT · QUALIFIED SITE VISIT OR ESTIMATE
General Contractors
Low-fit inquiries consume estimator and owner time.
See the general contractors configurationBOOKED EVENT · DESIGN CONSULTATION OR SITE VISIT
Remodeling
Long-cycle homeowners go cold after the initial inquiry.
See the remodeling configurationBOOKED EVENT · EMERGENCY DISPATCH OR PROJECT ESTIMATE
Electrical
High-value upgrade opportunities get mixed into low-value service calls.
See the electrical configurationBOOKED EVENT · SAME-DAY REPAIR OR REPLACEMENT ESTIMATE
Garage Doors
Urgent callers hire whoever responds first.
See the garage doors configurationBOOKED EVENT · ESTIMATE APPOINTMENT OR REPAIR INTAKE
Collision / Auto Repair
Estimate requests sit while the vehicle goes elsewhere.
See the collision / auto repair configurationBOOKED EVENT · CONSULTATION OR QUOTE REVIEW
Insurance
Qualified quote requests receive slow response and weak follow-up.
See the insurance configurationCOMPONENTS
Five services feed the same board.
Each installs alone. Inside the system they share one CRM, one source field, one booked event.
ACCEPTANCE
Installed means every line on this list passed.
You sign the checklist or document defects during the review period. Nothing is finished until then.
- AT-01Agreed inquiry sources enter the designated system.VERIFIED
- AT-02Approved call, form, and missed-call rules trigger correctly.VERIFIED
- AT-03Required fields to decide if it's a real job are captured.VERIFIED
- AT-04Opportunities route to defined owners, queues, or calendars.VERIFIED
- AT-05The job you get paid for (estimate, inspection, service call) can be recorded.VERIFIED
- AT-06Follow-up sequences pass the agreed test scenarios.VERIFIED
- AT-07Source and status fields populate as specified.VERIFIED
- AT-08Exceptions and escalation rules are documented.VERIFIED
- AT-09Client administrators receive access and operating documentation.VERIFIED
- AT-10The client signs the acceptance checklist or documents defects during the agreed review period.VERIFIED
PROCESS
Audit → Blueprint → Install → Acceptance test → Handoff.
Each step leaves you holding something. Nothing is finished until you sign the checklist.
- 01
Audit
Free, founder-led, 15 minutes. We trace how a call becomes a job in your shop today.
You receiveLeak map + inquiry-source inventory - 02
Blueprint
A scoped proposal built on your numbers — one service or the system. Presented privately.
You receiveWritten scope + acceptance criteria - 03
Install
We build and connect the components in accounts you own.
You receiveWorking system + operating docs - 04
Acceptance test
Every rule runs against written scenarios: missed call, after-hours form, no-show, review request.
You receiveTest log + defect list - 05
Handoff
Access, documentation, and the signed checklist. Optional maintenance with a named hour budget.
You receiveSigned acceptance checklist
QUESTIONS
About the Booked Work System.
What is the Booked Work System?
It is the installed path from a ringing phone to a booked job: catch the call, answer first, find out if it's a real job, put it on the calendar, follow it, and see where it came from. It is not a retainer, not a ranking campaign, and not a website package.
What does installed and accepted mean?
Named sources enter the designated system, test scenarios pass, owners can operate the path, and a written handoff exists. It does not mean guaranteed inquiry volume, appointments, or revenue.
What does Flux not do?
Flux does not buy ads, staff phones, price jobs, or promise rankings. Ongoing monitoring is optional and quoted only after install is accepted.
Is this one product or eleven products?
One system. Eleven trades. The job you get paid for and the words change by trade. Capability and page depth do not.
Where does a roofing shop start?
The roofing configuration is the Booked-Estimate System. Apply for a Revenue Leak Audit with industry=roofing so the diagnostic uses inspection and estimate language.
Next step
Find out which station is leaking first.
15 minutes, founder-led, genuinely useful even if we never work together.
Free. No proposal unless you ask for one.